Following new Government Guidance - NHS England have cancelled the 2nd Dose of the Covid Vaccine. You will be invited to attend for your 2nd vaccination within 12 weeks of your 1st appointment.

'Free' Flu Vaccinations for 50-64 year old patients -  NHS Extended Vaccination Programme

In this unusual COVID19 year the NHS is undertaking an extended flu vaccination programme this winter to include patients over the age of 50. This is a free flu jab programme aimed at protecting a larger proportion of the population from flu. The practice is now booking patients in for their flu jab for the 50-64 year age group. Please call 01833 690408 to make your appointment. We are working efficiently to make sure everyone gets vaccinated as soon as possible.

FLU JABS NOW AVAILABLE - It is essential you protect yourself against flu. We are targeting patients aged over 65yrs and patients who are in a High Risk Category. Clinics running most days. Please call 01833 690408 to make an appointment.

IMPORTANT NOTICE REGARDING FACE MASKS - From 15th June 2020 in line with Government guidance - if you are invited to attend the practice for a face to face appointment you must wear a face covering eg face mask or scarf. Those who feel they are exempt from wearing a face mask due to age, health or disability reason must inform a member of staff on arrival.

CARE NAVIGATION - Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment. The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

Children and Young People

If would like to see or speak to someone at Barnard Castle Surgery you might find the following information helpful:

  • You can choose who and how many people are present during discussion, examination and treatment
  • You can have an appointment with a doctor or nurse without an accompanying adult
  • You may choose to attend alone but you are welcome to bring a friend if you wish
  • You can expect the same standard of confidentiality as adults, which will be adhered to by all healthcare staff, including receptionists and administrative staff
  • You can specify the gender of the doctor you wish to see
  • We offer telephone appointments so that you can speak directly to a doctor or nurse on the telephone
  • You do not need to give any information about your request for an appointment to the receptionist but you can do if you would like. Our receptionists are very experienced and can be helpful in guiding to you to the right healthcare worker for your needs.

We are always keen to improve our services and would welcome any thoughts or suggestions from children and young people on how we can meet their needs effectively. To give feedback or make suggestions:

  • Speak to any member of staff
  • Use our suggestion box in the waiting room
  • Write or telephone Mrs Margaret Taube-Brown, practice manager
  • Use the comment form on the website
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