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Noticeboard

FLU VACCINATIONS NOW AVAILABLE..... Please make an appointment at your earliest convenience. If you are over 65yrs old, pregnant or in one of the 'At Risk' groups we have purchased a vaccination for you. We order the vaccines one year in advance to ensure that we have enough for every patient that is entitled to one. Please get your vaccination with us to avoid your vaccination going to waste. Thank you for supporting your GP Practice.

CARE NAVIGATION - Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment.

The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

Practice Management

Mrs Margaret Taube-Brown

AMSPAR

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dispensing medication, dealing with patient records and carrying out searches and practice audits.

GP receptionists have an enormously important and often difficult job to do but they are hugely experienced and knowledgeable so please be kind to them!  Our receptionists may ask you about the details of your illness or problem but they only do so to help you and they are bound by the same duties of confidentiality as doctors and nurses.

 
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