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CARE NAVIGATION - Our receptionists are here to help you get to the right service. Please don't be offended if they ask what the problem is when you call to make an appointment.

The receptionist might suggest other professionals that could help you such as: Opticians, Pharmacist, Nurse, Family Services or Support Groups. Thank you for your co-operation with this.

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

To use the service you will need to request a username and password. This can only be done in person at the practice because your identity needs to be verified.

Once a member of staff has given you a username and password, wait an hour before trying to log into the website.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website